HOTEL
Effective
Cancellation Penalties
Min
Effective
Cancellation Penalties
Dates
Stay
Dates
MAJOR CHAINS
AQUA HOTELS & RESORTS
12/19/08 - 1/4/09
2nts w/in 17 days of arrival
None
Rest of season
2nts w/in 4 days of arrival
*No shows or Early check out during year end will be charged 2nts
*No Shows or Early check out will be charged 2 nts
CASTLE RESORTS AND HOTELS
All Properties:
12/22/08 - 1/3/09
2nts w/in 35 days of arrival
None
Rest of season:
*Properties with specified requirements
*Waikiki Shore
2nts w/in 10 days of arrival
Castle Poipu Shores, Castle Kona Bali Kai & Castle Kona Reef
12/22/08 - 1/3/09
2nts w/in 50 days of arrival
5nts
Castle Kaha Lani & Castle Kama'ole Sands
12/22/08 - 1/3/09
2nts w/in 35 days of arrival
5nts
DESTINATION RESORTS
NA
NA
NA
Year Round
2nts w/in 4 days of arrival
MARC RESORTS
Ilima Hotel, A  Marc Resort
12/21/08 - 12/31/08
1nt w/in 10 days of arrival
*Oahu, Maui and Kauai properties
TBA
*Molokai properties
TBA
OUTRIGGER HOTELS
*Ala Moana Hotel, Ohana Waikiki Beachcomber, Ohana East, Ohana Waikiki West and Ohana Waikiki Malia
12/22/08 - 1/4/09
1nt w/in 10 days of arrival
None
*Hotel
12/22/08 - 1/4/09
3nts w/in 18 days of arrival
3nts
*No shows during year end will be charged 3nts
*Condominiums
12/22/08 - 1/4/09
3nts w/in 35 days of arrival
3nts
*No shows during year end will be charged 3nts
*Outrigger Luana Waikiki
12/22/08 - 1/4/09
3nts w/in 18 days of arrival
None
*No shows during year end will be charged 3nts
PREMIERE RESORTS (Cliffs at Princeville and Whaler's Cove)
12/23/08 - 1/2/09
Full stay w/in 33 days of arrival
5nts
Rest of season
Full stay w/in 10 days of arrival
RESORTQUEST HAWAII
12/24/08 - 1/1/09
2nts w/in 35 days of arrival
None
Rest of season:
*Properties with specified requirements
All properties
2nts w/in 4 days of arrival
Ilikai and ResortQuest Aloha Beach Hotel
2nts w/in 10 days of arrival
12/24/08 - 1/1/09
2nts w/in 35 days of arrival
4nts
*No shows and Early check out during year end will be charged 2nts
*No shows and Early check out will be charged 2nts
2008-2009 and 2009-2010
*No Shows or Early check out will be charged the
full stay
Except Resortquest
Waikiki Beach
Absence of a hotel minimum night cancellation charge policy on this list does not mean a cancellation policy does not exist.
HAWAII HOTELS and CONDOMINIUMS
SEASONAL BOOKING MINIMUM NIGHTS and CANCELLATION CHARGE POLICIES
The booking agent assumes a minimum one (1)-night penalty for cancellations received within four (4) days of arrival year round or as specified bel
seasonal penalties are listed below
CHRISTMAS/NEW YEAR/PEAK
ADDITIONAL HIGH/PEAK
This Christmas/New Year/Peak season information is based on 2007/2008 year end contracts and are subject to change upon receipt of 2008/2009 contracts.
Please be sure to double check the minimum nights and cancellation penalties for properties booked especially during these peak perio
MAHALO
Adherence to the cancellation policies of Hawaii properties is the responsibility of agencies booking through Sun Islands Hawaii.
2008-2009
HOTEL
Effective
Cancellation Penalties
Min
Effective
Cancellation Penalties
Dates
Stay
Dates
…MAJOR CHAINS continued…
STARWOOD HOTELS
All properties:
*No shows during year end will be charged the full stay
*Properties with specified requirements
W Honolulu-Diamond Head
The Westin Maui Resort & Spa and The Westin Kaanapali Ocean Villas
Princeville Resort
The Westin Princeville Ocean Resort Villas
OAHU
HALEKULANI
12/23/08 - 1/1/09
1nt before or on 10/25/08; 4nts after 10/25/08
4nts
Rest of season
HAWAII PRINCE HOTEL WAIKIKI
12/23/08 - 1/3/09
4nts on or after 10/25/08
4nts
NO SHOW and EARLY CHECK-OUT will be charged the full stay (max 4nts)
HAWAIIANA HOTEL
12/23/08 - 1/1/09
None
Rest of season
2nts w/in 4 days
HILTON HAWAIIAN VILLAGE
12/26/08 - 1/3/09
Rest of season
HILTON WAIKIKI PRINCE KUHIO
12/26/08 - 1/6/09
3nts w/in 17 days of arrival
3nts
HYATT REGENCY WAIKIKI RESORT & SPA
12/27/08 - 1/3/09
2nts w/in 4 days of arrival
Rest of season
Early check-out will be charged 1nt
*No Shows during year end will be charged 2nts
JW MARRIOTT IHILANI RESORT & SPA AT KO'OLINA
12/23/08 - 1/2/09
3nts w/in 66 days of arrival
3nts
Early check-out will be charged a $100.00 Early
Departure Fee
All other categories:  1nt on or after 12/15/08; 3nts for stays thru
12/29/08-12/31/08
The booking agent assumes a minimum one (1)-night penalty for cancellations received within four (4) days of arrival year round or as specified bel
seasonal penalties are listed below
CHRISTMAS/NEW YEAR/PEAK
ADDITIONAL HIGH/PEAK
12/26/08 - 1/3/09
2nts on or after 10/25/08; *Full Stay on or after 10/25/08 for Maui
properties
*Early check out during year end will be charged the remainder of stay
(no penalty if departure date is changed at time of check in)
4nts during
12/28/08 -
12/31/08
Junior Ocean Suite, Pool View Suite, Luxury Sui
and Diamond Head Suite:  FULLY guaranteed up
booking; 1nt charge for any cancellations; full st
w/in 10days
Sheraton Maui Resort
5nts during
12/23/08 -
12/30/08
*Early check out during year end will be charged the remainder of stay
up to 2nts
6nts during
12/20/08 -
12/31/08
Executive Luxury Suite, Vera Wang Suite and R
Suite: FULLY guaranteed upon booking; 1nt cha
for any cancellations; full stay w/in 33days
5nts during
12/26/08 -
1/3/09
5nts during
12/25/08 -
12/31/08
4nts arrival
12/27/08 -
12/31/08
*No Shows and early check out  during year end will be charged 4nts
Prepayment required by 11/5/08; Full refund of deposit if before or
11/5/08; forfeit 75% if after 11/5/08
Ocean View and above:  1nt on or after 11/25/08; 3nts for stays t
12/29/08 - 12/31/08
3nts arrival
12/29/08 -
12/31/08
HOTEL
Effective
Cancellation Penalties
Min
Effective
Cancellation Penalties
Dates
Stay
Dates
…OAHU continued…
THE KAHALA
MIRAMAR AT WAIKIKI
12/21/08-3/31/09
2nts w/in 4 days of arrival
None
NEW OTANI KAIMANA BEACH HOTEL
12/24/08 - 1/4/09
1nt on or after 10/25/08
5nts
PACIFIC BEACH HOTEL
12/28/08 - 1/2/09
2nts w/in 17 days of arrival
None
QUEEN KAPI'OLANI HOTEL
12/22/08 - 1/3/09
2nts w/in 33 days of arival
None
WAIKIKI BEACH MARRIOTT RESORT & SPA
12/26/08 - 1/2/09
3nts w/in 66 days of arrival
None
WAIKIKI PARC HOTEL
12/28/08 - 1/2/09
Full stay w/in 33 days of arrival
None
MAUI
FAIRMONT KEA LANI RESORT
12/19/08 - 1/3/09
7nts
GRAND WAILEA RESORT HOTEL & SPA
12/20/08 - 1/1/09
Full on or after 9/10/08
None
2nts w/in 17 days of arrival
*Absolutely NO changes allowed
2nts w/in 33 days of arrival
9/1/09 - 9/30/09
2nts w/in 10 days of arrival
*No Shows will be charged 2nts
*Early check out will be charged 1nt
HOTEL HANA MAUI
12/24/08 - 1/4/09
5nts
Rest of season
1nt w/in 13 days of arrival
HYATT REGENCY MAUI RESORT & SPA
12/21/08 - 1/3/09
2nts w/in 4 days of arrival
Rest of season
Early check-out will be charged 1nt
*No Shows during year end will be charged 2nts
KAANAPALI BEACH HOTEL
12/22/08 - 12/31/08
Full stay; minimum 5nts w/in 17 days of arrival
5nts
7/1/09 - 8/31/09
3nts w/in 17 days of arrival
THE KAPALUA VILLAS
12/20/08 - 1/3/09
Rest of season
1nt w/in 17 days of arrival
MAUI COAST HOTEL
12/21/08 - 1/4/09
Full Stay up to 5nts w/in 17 days of arrival
None
Rest of season
2nts w/in 4 days of arrival
MAUI PRINCE HOTEL
12/23/08 - 1/3/09
4nts on or after 10/25/08
4nts
NO SHOW and EARLY CHECK-OUT will be charged the full stay (max 4nts)
7nts minimum stay required for stays during 12/26/08 - 1/1/09 in 2Bedroom Villa
(2nts only pre and post dates); 3nts minimum stay required during 12/20/08 - 1/
1Bedroom Villas (2nts only pre and post dates)
Beachfront and
Specialty Suites:
1nt from 33 - 10 days prior to arrival; Full w/in 1
days of arrival
2nts deposit is required at time of booking; remaining balance due
10/10/08; cancellations before 10/10/08 full refund; between 10/10
10/25/08 forfeits deposit; on or after 10/26/08 FULL stay; any cha
reservation constitutes a cancellation and subject to cancellation t
2nts non-refundable deposit required at time of booking; Full paym
be 5/20/08; Full stay charged on or after 7/20/08
*Early check out and No Shows during year end will be charged the fu
stay; minimum 5nts
1/2/09 - 3/12/09,
4/14/09 - 5/30/09
6nts arrival
12/25/08 -
12/28/08
The booking agent assumes a minimum one (1)-night penalty for cancellations received within four (4) days of arrival year round or as specified bel
seasonal penalties are listed below
CHRISTMAS/NEW YEAR/PEAK
ADDITIONAL HIGH/PEAK
*Early check out, Late arrivals and No Shows during year end will be
charged the full stay
*Early check out during year end will be charged the remainder of stay
up to 2nts
Prepayment required for 3nts at time of booking; Full payment due 
10/20/08; cancellations after 10/20/07 forfeits deposit and full pay
3/13/09 - 4/13/09,
5/31/09 - 8/31/09
HOTEL
Effective
Cancellation Penalties
Min
Effective
Cancellation Penalties
Dates
Stay
Dates
…MAUI continued…
PLANTATION INN
12/22/08 - 12/31/08
Full stay or minimum 7nts w/in 35 days of arrival
7nts
Rest of season
2nts w/in 18 days of arrival
ROYAL LAHAINA RESORT
12/23/08 - 1/3/09
Full stay on or after 11/18/08
None
Rest of season
2nts w/in 10 days of arrival
Kaanapali Ocean Inn:  12/16/08 - 12/15/09
2nts w/in 4 days of arrival
THE RITZ-CARLTON KAPALUA
12/20/08 - 1/7/09
Full stay on or after 9/25/08
5nts
Rest of season
2nts w/in 10 days of arrival
WAILEA BEACH MARRIOTT RESORT & SPA
12/22/08 - 1/2/09
2nts w/in 63 days of arrival
None
KAUAI
GRAND HYATT KAUAI RESORT & SPA
12/21/08 - 1/3/09
2nts w/in 4 days of arrival
Rest of season
Early check-out will be charged 1nt
*No Shows during year end will be charged 2nts
HANALEI BAY RESORT
12/19/08 - 1/1/09
2nts w/in 33 days of arrival
None
Rest of season
2nts w/in 4 days of arrival
HILTON KAUAI BEACH RESORT
Rest of season
12/23/08 - 1/3/09
Full stay w/in 33 days of arrival
None
KAUAI MARRIOTT RESORT & SPA
12/23/08 - 1/2/09
3nts w/in 33 days of arrival
None
HILTON KAUAI BEACH RESORT
12/23/08 - 1/3/09
Full Stay w/in 33 days of arrival
None
HAWAII
CHALET KILAUEA COLLECTIONS
LOKAHI LODGE
INN AT VOLCANO
12/20/08 - 1/2/09
Guaranteed at Rack rate; Full stay charged w/in 17 days of
None
Special Periods:
Guaranteed at Rack rate; Full stay charged w/in
arrival
17 days of arrival
Rest of Season
(bookings of 3 nights or less) Full stay w/in
4 days of arrival
FAIRMONT ORCHID HAWAII
12/21/08 - 1/4/09
Full stay on or after 10/20/08
Rest of season
2nts w/in 17 days of arrival
*No Shows during year end will be charged the full stay
*No Shows will be charged 2nts
*No Show and Early check out during year end will be charged the full
stay
*Early check out will be assessed a one time fee of
$50.00
Merrie Monarch
Festival, Crater
Rim Run,Winter
Holiday (dates
TBA)
6nts arrival
12/25/08 -
12/28/08
*Early check out during year end will be charged the remainder of stay
up to 2nts
*No Shows during year end will be charged the full stay; minimum 7nt
The booking agent assumes a minimum one (1)-night penalty for cancellations received within four (4) days of arrival year round or as specified bel
seasonal penalties are listed below
CHRISTMAS/NEW YEAR/PEAK
ADDITIONAL HIGH/PEAK
7nts during
12/27/07 -
12/28/07
HOTEL
Effective
Cancellation Penalties
Min
Effective
Cancellation Penalties
Dates
Stay
Dates
…HAWAII continued…
FOUR SEASONS RESORT - HUALALAI
TBA
3nts w/in 24 days of arrival
3nts w/in 31 days of arrival
HAPUNA BEACH PRINCE HOTEL
12/23/08 - 1/1/09
4nts on or after 10/25/08
4nts
NO SHOW and EARLY CHECK-OUT will be charged the full stay (max 4nts)
HILTON WAIKOLOA VILLAGE
12/26/08 - 12/31/08
4nts
KONA VILLAGE RESORT
12/22/08 1/2/09
Non-refundable full payment due no later than 8/25/08
7nts
Rest of season
2nts w/in 17 days of arrival
MAUNA LANI BEAY RESORT
12/24/08 - 1/3/09
2nts w/in 17 days of arrival
7nts
Rest of season
2nts w/in 17 days of arrival
ROYAL KONA RESORT
12/26/08 - 1/3/09
Full stay on or after 11/20/08
None
Rest of season
2nts w/in 10 days of arrival
WAIKOLOA BEACH MARRIOTT RESORT & SPA
12/26/08 - 1/3/09
2nts w/in 33 days of arrival
None
MOLOKAI & LANAI
FOUR SEASONS RESORT LANAI AT MANELE BAY
FOUR SEASONS RESORT LANAI, LODGE AT KOELE
12/19/08 - 1/2/09
2nts on or before 8/28/08; FULL if cancelled after 8/28/08
1/2/09 - 12/15/09
Guest Rooms: 2nts w/in 10days of arrival
Suites: 3nts w/in 33 days of arrival
Specialty Rooms: 3nts w/in 66 days of arrival
The booking agent assumes a minimum one (1)-night penalty for cancellations received within four (4) days of arrival year round or as specified bel
seasonal penalties are listed below
CHRISTMAS/NEW YEAR/PEAK
ADDITIONAL HIGH/PEAK
MAHALO
Adherence to the cancellation policies of Hawaii properties is the responsibility of agencies booking through Sun Islands Hawaii.
1nt penalty for 1nt stays; 50% penalty for 2-3 nights stay; 4nts pe
4 nights or longer stays on or after 11/25/08
2 or more room booked - 3nts per room on or after 5/25/08; Full up
7nts per room on or after 9/25/08
4nts during
12/19/08 -
12/24/08 an
for arrivals
on 1/2/9
7nts during
12/24/08 -
1/1/09
1/4/09 - 2/12/09,
4/19/-09 - 6/25/09
8/23/09 - 11/19/0
and 11/30/09 -
12/15/09
2/13/09 - 4/18/09,
6/26/09 - 8/22/09
and 11/20/09 -
11/29/09
No Shows will be charged 3nts; Reduction of confirmed rooms will be
charged a penalty of 3nts; Early Check-outs will be charged 1 nt
NO SHOW will be charged 2nts; EARLY CHECK OUT will be charged 1nt
HOTEL
Effective
Cancellation Penalties
Min
Effective
Cancellation Penalties
Dates
Stay
Dates
MAJOR CHAINS
AQUA HOTELS & RESORTS
>
12/24/09 - 1/2/10
2nts w/in 4 days of arrival
None
NO SHOW will be charged 2nts
ASTON HOTELS & RESORTS
>
*Oahu and Kauai
12/24/09 - 1/2/10
2nts w/in 33 days of arrival
None
Rest of season
2nts w/in 4 days of arrival
*Maui and Hawaii
12/22/09 - 1/2/10
2nts w/in 33 days of arrival
None
Rest of season
2nts w/in 4 days of arrival
NO SHOW will be charged 2nts
NO SHOW will be charged 2nts
CASTLE RESORTS & HOTELS
>
*Oahu
12/25/09 - 1/3/10
2nts w/in 33 days of arrival
None
*Maui, Kauai and Castle Waimea Country Lodge
12/22/09 - 1/3/10
2nts w/in 33 days of arrival
None
*Kona
12/22/09 - 1/3/10
2nts w/in 48 days of arrival
None
NO SHOW will be charged 2nts
OUTRIGGER HOTELS
>
*Oahu and Keauhou Beach Resort
12/22/09 - 1/4/10
2nts w/in 18 days of arrival
*Outrigger Regency on Beach Walk, Kauai, Maui and Hawaii
12/22/09 - 1/4/10
2nts w/in 33 days of arrival
NO SHOW will be charged 2nts
STARWOOD HOTELS & RESORTS
>
*Oahu, Hawaii and Kauai
12/26/09 - 1/3/10
1nt w/in 4 days of arrival
*St Regis Princeville Resort
12/26/09 - 1/3/10
2nt if cancelled on or after 11/20/09
4/1/10 - 12/15/10
2nts w/in 10 days or arrival
*Maui
12/26/09 - 1/3/10
4nts if cancelled on or after 11/20/09
4/1/10 - 12/15/10
2nts w/in 4 days or arrival
OAHU
HALEKULANI
>
12/23/09 - 1/1/10
4nts
Rest of season
HAWAII PRINCE HOTEL WAIKIKI
>
12/23/09 - 1/3/10
4nts on or after 10/28/09
4nts
NO SHOW and EARLY CHECK-OUT will be charged the full stay (max 4nts)
HAWAIIANA HOTEL
>
12/23/09 - 1/1/10
None
Rest of season
2nts w/in 4 days of arrival
HILTON HAWAIIAN VILLAGE
>
12/28/09 1/3/10
None
Rest of season
EARLY CHECK-OUT will be charged a $100.00 Early Departure
Junior Ocean Suite, Pool View Suite, Luxury Sui
and Diamond Head Suite:  1nt w/in 33 days of ar
Junior Ocean Suite, Pool View Suite, Luxury Suite and Diamond He
Suite:  1nt after 17 days of the initial booking date thru and including
10/25/09; Full on or after 10/26/09
Prepayment required by 11/12/09; Cancellation after 11/12/09 will f
75% of prepayment
1nts on or after 11/18/09 but before 11/25/09; 4nts on or after 11/
1nt after 12 days of the initial booking date thru and including 10/25/0
4nts on or after 10/26/09
Absence of a hotel minimum night cancellation charge policy on this list does not mean a cancellation policy does not exist.
Please be sure to double check the minimum nights and cancellation penalties for properties booked especially during these peak perio
The booking agent assumes a minimum one (1)-night penalty for cancellations received within four (4) days of arrival year round or as specified bel
seasonal penalties are listed below
CHRISTMAS/NEW YEAR/PEAK
ADDITIONAL HIGH/PEAK
2009-2010
This Christmas/New Year/Peak season information is based on 2008/2009 year end contracts and are subject to change upon receipt of 2009/2010 contracts.
HOTEL
Effective
Cancellation Penalties
Min
Effective
Cancellation Penalties
Dates
Stay
Dates
OAHU continued…
HILTON WAIKIKI PRINCE KUHIO
>
12/26/09 - 1/6/10
3nts w/in 17 days of arrival
3nts
NO SHOW will be charged 3nts
HYATT REGENCY WAIKIKI BEACH RESORT & SPA
>
12/27/09 - 1/3/10
2nts on or after 11/25/09
NO SHOW and EARLY CHECK-OUT will be charged 2nts
ILIMA HOTEL
>
12/21/09 - 12/31/09
1nt w/in 10 days of arrival
None
JW MARRIOTT IHILANI RESORT & SPA AT KO'OLINA
>
12/23/09 - 1/2/10
3nts w/in 63 days of arival
3nts
NO SHOW will be charged 3nts
THE KAHALA
>
12/21/09 - 1/1/10
5nts
MIRAMAR AT WAIKIKI
>
12/21/09-3/31/10
2nts w/in 4 days of arrival
None
NEW OTANI KAIMANA BEACH HOTEL
>
12/24/09 - 1/4/10
1nt if cancelled on or after 10/27/09
5nts
TRUMP INTERNATIONAL HOTEL WAIKIKI
>
12/22/09 - 1/3/10
3nts
TURTLE BAY RESORT
>
12/21/09 - 1/2/10
Full stay charge w/in 68 days of arrival
3nts - Main Bldg
5nts - Cottages and Villas
WAIKIKI BEACH MARRIOTT RESORT & SPA
>
12/26/09 - 1/1/10
3nts w/in 63 days of arrival
3nts
NO SHOW will be charged 3nts
WAIKIKI PARC HOTEL
>
12/28/09 - 1/2/10
Full stay w/in 33 days of arrival
None
WAIKIKI RESORT HOTEL
>
12/22/09 - 1/4/10
2nts w/in 33 days of arrival
None
2nts w/in 33 days of arrival
MAUI
EKAHI VILLAGE
>
12/18/09 - 1/5/10
2nts w/in 4 days of arrival
Rest of season
2nts w/in 4 days of arrival
NO SHOW will be charged 2nts; EARLY CHECK OUT will be charged the full stay
EKOLU VILLAGE
>
12/18/09 - 1/5/10
2nts w/in 4 days of arrival
Rest of season
2nts w/in 4 days of arrival
NO SHOW will be charged 2nts; EARLY CHECK OUT will be charged the full stay
12/9/10 - 12/13/1
5nts (Studio
& 1B); 7nts
if staying
12/24-25/09
14nts (2B)
NO SHOW will be charged 2nts; EARLY CHECK OUT will be charged the full stay
5nts; 7nts if
staying
12/24-25/09
NO SHOW will be charged 2nts; EARLY CHECK OUT will be charged the full stay
2nts deposit required at time of booking (1nt is non-refundable);
cancellations or reduction in room nights on or afer 6/27/09 will be
assessed the 2nts deposit
Beachfront and
Specialty Suites:
1nt from 33 - 10 days prior to arrival; Full stay w
10 days of arrival
1nt if cancelled by 8/29/09; 2nts if cancelled by 10/29/09; 3nts if
cancelled on or after 10/30/09
The booking agent assumes a minimum one (1)-night penalty for cancellations received within four (4) days of arrival year round or as specified bel
seasonal penalties are listed below
CHRISTMAS/NEW YEAR/PEAK
ADDITIONAL HIGH/PEAK
4nts for
12/27/09-
12/31/09
arrivals
HOTEL
Effective
Cancellation Penalties
Min
Effective
Cancellation Penalties
Dates
Stay
Dates
MAUI continued…
FAIRMONT KEA LANI RESORT
>
12/18/09 - 1/2/10
7nts
FOUR SEASONS RESORT WAILEA AT MAUI
>
Rest of season
2nts w/in 24 days of arrival
No Shows will be charged 2nts
GRAND WAILEA RESORT HOTEL & SPA
>
12/20/00 - 1/1/10
Full stay if cancelled on or after 9/12/09
None
1/2/10 - 3/31/10
2nts w/in 17 days of arrival
Absolutely NO changes allowed
No Shows will be charged 2nts
Early check out will be charged 1nt
HOTEL HANA MAUI
>
12/26/09 - 1/3/10
5nts
Rest of season
1nt w/in 13 days of arrival
HYATT REGENCY MAUI RESORT & SPA
>
12/20/09 - 1/3/10
2nts on or after 10/28/09
NO SHOW and EARLY CHECK-OUT will be charged 2nts
KAANAPALI BEACH HOTEL
>
12/23/09 12/31/09
5nts on or after 11/27/09
5nts
Rest of season
2nts w/in 17 days of arrival
NO SHOW and EARLY CHECK-OUT will be charged Full Stay (minimum 5nts)
THE KAPALUA VILLAS
>
12/20/09 - 1/3/10
Rest of season
2nt w/in 4 days of arrival
MAUI COAST HOTEL
>
12/21/09 - 1/3/10
Full stay up to 5nts if cancelled w/in 10 days of arrival
None
Rest of season
2nts w/in 4 days of arrival
NAPILI KAI BEACH RESORT
>
12/20/09 - 1/5/10
Full on or after 8/28/09
7nts
Rest of season
2nts w/in 17 days of arrival
NO SHOW will be charged 2nts
NO SHOW will be charged 2nts
PLANTATION INN
>
12/23/09 - 12/31/09
Full stay or minimum 7nts w/in 33 days of arrival
5nts
Rest of season
2nts w/in 18 days of arrival
NO SHOW during year end will be charged the full stay; minimum 7nts
NO SHOW will be charged the full stay
THE RITZ-CARLTON KAPALUA
>
12/23/09 - 1/3/10
Full if cancelled on or after 9/28/09
5nts
Rest of season
2nts w/in 10 days or arrival
ROYAL LAHAINA RESORT
>
12/22/09 -1/2/10
Full stay if cancelled on or after 11/19/09
None
Rest of season
2nts w/in 4 days of arrival
NO SHOW will be charged the full stay
NO SHOW will be charged 2nts
WAILEA BEACH MARRIOTT RESORT & SPA
>
12/26/09 - 1/3/10
2nts w/in 63 days of arrival
None
NO SHOW will be charged 2nts
KAUAI
CLIFFS AT PRINCEVILLE
>
12/23/09 - 1/2/10
FULL stay w/in 33 days of arrival
5nts
Rest of season
Full w/in 10 days of arrival
NO SHOW will be charged full stay
NO SHOW will be charged full stay
EARLY CHECK-OUT, LATE ARRIVAL and NO SHOW during year end will be charged the
full stay
Guarantee 3nts at time of booking; FULL payment required by 10/2
forfeit full payment if cancelled after 10/28/09
6nts for
12/25/09 -
12/28/09
arrivals
NO SHOW and EARLY CHECK-OUT will be charged the full stay (minimum standard
cancellation fees
2nts deposit is required at time of booking; remaining balance due
10/10/09; cancellations before 10/10/09 full refund; between 10/10
10/25/09 forfeits deposit; on or after 10/26/09 FULL stay; any cha
reservation constitutes a cancellation and subject to cancellation t
The booking agent assumes a minimum one (1)-night penalty for cancellations received within four (4) days of arrival year round or as specified bel
seasonal penalties are listed below
CHRISTMAS/NEW YEAR/PEAK
ADDITIONAL HIGH/PEAK
2nts deposit required at time of booking; remaining nights will be
processed on 6/1/09; 2nts charge if cancelled before 8/28/09; Full
charge on or after 8/28/09
HOTEL
Effective
Cancellation Penalties
Min
Effective
Cancellation Penalties
Dates
Stay
Dates
KAUAI continued…
GRAND HYATT KAUAI RESORT & SPA
*
12/25/09 - 1/3/10
2nts on or after 11/25/09
NO SHOW will be charged 2nts;  EARLY CHECK-OUT will be charged the FULL stay
KAUAI BEACH RESORT
Rest of season
>
12/23/09 - 1/3/10
Full stay w/in 33 days of arrival
None
*No Show and Early check out during year end will be charged the full stay
KAUAI MARRIOTT RESORT & BEACH CLUB
>
12/26/09 - 1/2/10
3nts w/in 33 days of arrival
None
NO SHOW will be charged 3nts
WHALER'S COVE
>
12/23/09 - 1/2/10
FULL stay w/in 33 days of arrival
5nts
Rest of season
Full w/in 10 days of arrival
NO SHOW will be charged full stay
NO SHOW will be charged full stay
HAWAII
FAIRMONT ORCHID HAWAII
>
12/21/09 - 1/4/10
Full stay on or after 10/28/09
Rest of season
No Shows will be charged the full stay
No Shows will be charged 2nts
FOUR SEASONS RESORT - HUALALAI
>
Rest of season
2nts w/in 24 days of arrival
No Shows will be charged 2nts
HAPUNA BEACH PRINCE HOTEL
>
12/23/09 - 1/1/10
4nts on or after 10/28/09
4nts
NO SHOW and EARLY CHECK-OUT will be charged the full stay (max 4nts)
HILTON WAIKOLOA VILLAGE
>
12/24/09 - 1/3/10
4nts
KONA VILLAGE RESORT
>
12/22/09 - 1/2/10
7nts
3/28/10 - 4/10/10
2nts w/in 63 days of arrival
7nts minimum stay; 2nts w/in 63 days of arrival
Absolutely NO changes allowed
Rest of season
2nts w/in 17 days of arrival
MAUNA KEA BEACH HOTEL
>
Rest of season
2nts w/in 17 days of arrival
MAUNA LANI BAY RESORT
>
12/24/09 - 1/3/10
7nts
Rest of season
2nts w/in 17 days of arrival
ROYAL KONA RESORT
>
12/22/10 - 1/2/11
Full stay if cancelled on or after 11/22/09
None
Rest of season
2nts w/in 4 days of arrival
NO SHOW will be charged the full stay
NO SHOW will be charged 2nts
10/4/10 - 10/9/10
Full stay if cancelled on or after 9/1/10
NO SHOW will be charged the full stay
WAIKOLOA BEACH MARRIOTT RESORT & SPA
>
12/26/09 - 1/2/10
2nts w/in 33 days of arrival
None
NO SHOW will be charged 2nts
3nts if cancelled between 5/25/09 - 8/25/09; Full stay on or after 8/
(max 7nts)
1nt on or after 11/10/09 but before 11/25/09; 4nts on or after 11/2
2nts if cancelled  before 8/29/09; Full stay if cancelled on or after
8/29/09
11/20/10 - 11/27/
NO SHOW will be charged 2nts; EARLY CHECK OUT will be charged 1nt
6nts for
12/2509 -
12/29/09
arrivals
*Early check out will be assessed a one time fee of
$50.00
7nts during
12/24/09 -
12/28/09
2nts w/in 17 days of arrival; except for Preside
Suite, Gold Presidential Suite, Oceanfront Suites
and 2 Bedrooms and Gold Ocean View Executiv
Suite will be charged 2nts w/in 33 days of arriv
The booking agent assumes a minimum one (1)-night penalty for cancellations received within four (4) days of arrival year round or as specified bel
seasonal penalties are listed below
CHRISTMAS/NEW YEAR/PEAK
ADDITIONAL HIGH/PEAK
HOTEL
Effective
Cancellation Penalties
Min
Effective
Cancellation Penalties
Dates
Stay
Dates
MOLOKAI & LANAI
FOUR SEASONS RESORT LANAI AT MANELE BAY
>
12/19/09 - 1/2/10
Rest of season:
Rooms: 2nts w/in 10 days of arrival
Suites: 3nts w/in 33 days of arrival
No Shows will be charged the standard penalty
FOUR SEASONS RESORT LANAI, LODGE AT KOELE
>
12/19/09 - 1/2/10
Rest of season:
Rooms: 2nts w/in 10 days of arrival
Suites: 3nts w/in 33 days of arrival
No Shows will be charged the standard penalty
MAHALO
Adherence to the cancellation policies of Hawaii properties is the responsibility of agencies booking through Sun Islands Hawaii.
The booking agent assumes a minimum one (1)-night penalty for cancellations received within four (4) days of arrival year round or as specified bel
seasonal penalties are listed below
CHRISTMAS/NEW YEAR/PEAK
ADDITIONAL HIGH/PEAK